Track your GutSave shipment
Use the details below to check your GutSave shipment status. After your order ships, you will get an email with a tracking code and a link to follow your package.
How to track your GutSave shipment
Step 1: Check your email
After you order, you should get two emails:
- Order confirmation: Sent right after checkout. It has your order reference number and receipt.
- Shipping notification: Sent when your order leaves the warehouse. It includes your tracking code and carrier.
Check your inbox and spam or junk folder for messages from BuyGoods, our fulfillment partner.
Step 2: Check with BuyGoods
BuyGoods handles all GutSave orders. You can check your shipment status on their site:
BuyGoods shipment status
Visit www.buygoods.com/contact to check your order. Have your order reference number or the email you used at checkout ready.
Step 3: Track through the carrier
Once you have your tracking code, you can track your package on the carrier's site:
- USPS: USPS Tracking
- UPS: UPS Tracking
- FedEx: FedEx Tracking
- DHL: DHL Tracking
Delivery details
- Order processing: Most orders ship within 1-2 business days
- US deliveries: Usually arrive within 5-7 business days
- International shipping: 10-15 business days, depending on location
- Free shipping: Available on select multi-bottle bundles
Common shipping questions
Q: I have not received a tracking code. What should I do?
Tracking codes are usually sent within 1-2 business days. Check your spam or junk folder first. If you do not have tracking information after 48 hours, contact our support team or BuyGoods directly.
Q: My tracking has not updated. Is my package still in transit?
Yes. Tracking details often take 24-48 hours to update after the shipping label is created. If you see no movement after 72 hours, contact our customer service team.
Q: Can I change my delivery address?
If your order has not shipped yet, we may be able to change the address. Contact us right away at [email protected].
Q: Tracking says delivered, but I do not have my package.
Check around your door, with neighbors, and at your building's front desk or mailroom. Carriers sometimes mark packages delivered shortly before the actual drop-off. If you cannot find it within 24 hours, contact our support team.
Still need help?
For more help with your order, contact us:
- Email: [email protected]
- Contact page: Contact us